Hiding mentions in dashboard for closed tickets

Moderator: crythias

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gob
Znuny newbie
Posts: 47
Joined: 18 Jan 2011, 15:45
Znuny Version: 3.0.4

Hiding mentions in dashboard for closed tickets

Post by gob »

Hi

The Mentions panel in the dashboard is really useful, but would be more useful if once a ticket is closed that ticket is removed from the mentions list.
I can't seem to find a way to filter out those closed tickets.

thought I'd ask here before adding as a feature request.

thanks
root
Administrator
Posts: 3968
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
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Re: Hiding mentions in dashboard for closed tickets

Post by root »

Hi,

Try to use this value for the parameter Attribute of the widget's setting:

StateType=new,open,pending reminder,pending auto

- Roy
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