I need help with the config for states, groups and Queues. Configuration for special states ( new or Open) for especific group or especifics queues.
Please Help me!!!
States and groups and more.. :)
Moderator: crythias
Re: States and groups and more.. :)
I suggest to hire a consultant or get a training
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com