Hi all,
after I installed our current instance I forgot to disbale the registration link on the customer portal. So up until a few days ago, strangers have been able to register accounts. But unfortunately by now some have actually done so. From what I can tell from searching, none of them have created any tickets. Is there any feasible way to delete these accounts? I have of course set them to invalid, but it's rather annoying to have these accounts in my list in the first place.
I am rather firm with SQL, so I wouldn't hesitate to delete them in the database manually. But I have no idea what the implications might be.
Cheers
Delete Customeruser
Moderator: crythias
-
liquidxtc13
- Znuny newbie
- Posts: 30
- Joined: 30 Nov 2020, 21:13
- Znuny Version: 6.4.5
- Real Name: Bjoern
-
root
- Administrator
- Posts: 3954
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Delete Customeruser
Hi,liquidxtc13 wrote: ↑22 Mar 2021, 14:47 I am rather firm with SQL, so I wouldn't hesitate to delete them in the database manually. But I have no idea what the implications might be.
Tickets using the CustomerUserID to find the related entry. By deleting customer users from the database the only effect might be that no customer user details are shown in the ticket zoom - after the cache expires or when the cache was deleted.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
skullz
- Znuny superhero
- Posts: 621
- Joined: 24 Feb 2012, 03:58
- Znuny Version: LTS and Features
- Real Name: Mo Azfar
- Location: Kuala Lumpur, MY
- Contact:
Re: Delete Customeruser
As long these customer didnt have a ticket, tied to specific group, services, i think its safe to delete..
Furthermore check this addon https://opar.perl-services.de/dist/Cust ... kAndDelete by reneeb
Furthermore check this addon https://opar.perl-services.de/dist/Cust ... kAndDelete by reneeb