Fresh Znuny Installer Fails

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baggar11
Znuny newbie
Posts: 19
Joined: 15 Apr 2011, 19:50
Znuny Version: 5.0.22

Fresh Znuny Installer Fails

Post by baggar11 »

Hi All,

Currently trying to spin up a fresh install of znuny so I can test migrating otrs 6.0.30 data. I've tried using the 6.0.32 and 6.0.33 znuny tar.gz packages, but both produce a Grant Privileges error after creating the database. I'm unable to proceed through the rest of the installation because of it.

GRANT ALL PRIVILEGES
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'IDENTIFIED BY 'xxxxxxxxxxxxx' WITH GRANT OPTION' at line 1

System Specs:(all freshly installed)
Ubuntu 20.04
mysql 8.0.23
apache 2.4.41
znuny 6.0.33

Any help on getting past this? Thanks!

baggar11
OTRS 6.0.30
Ubuntu 16.04
MySQL 5.7
zzz
Znuny superhero
Posts: 889
Joined: 15 Dec 2016, 15:13
Znuny Version: All
Real Name: Emin
Company: Efflux GmbH
Contact:

Re: Fresh Znuny Installer Fails

Post by zzz »

Hey,

MySQL 8+ is not supported. Use a lower version or MariaDB.

— Emin
Professional OTRS, Znuny & OTOBO services: efflux.de | efflux.de/en/

Free and premium add-ons: German | English
baggar11
Znuny newbie
Posts: 19
Joined: 15 Apr 2011, 19:50
Znuny Version: 5.0.22

Re: Fresh Znuny Installer Fails

Post by baggar11 »

Ah, that makes sense. I'll give it a go. Thanks!
OTRS 6.0.30
Ubuntu 16.04
MySQL 5.7
baggar11
Znuny newbie
Posts: 19
Joined: 15 Apr 2011, 19:50
Znuny Version: 5.0.22

Re: Fresh Znuny Installer Fails

Post by baggar11 »

Definitely did the trick. For some reason stock mariadb did not want to install properly so I canned that and got mysql 5.7 installed. Znuny installer went off without a hitch after that. Thanks again for the help and quick reply!
OTRS 6.0.30
Ubuntu 16.04
MySQL 5.7
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