How do I use the change advisory board?

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orieporter
OTRS newbie
Posts: 5
Joined: 23 Nov 2020, 17:46
OTRS Version?: 6.0.30
Real Name: Orie Porter

How do I use the change advisory board?

Post by orieporter »

Hi,
I have added users to the change advisory board on a change but now I'm not sure how to actually assign approvals to the board or how to use it in any way. Can someone enlighten me? I'm on v6.0.30.

root
Administrator
Posts: 2563
Joined: 18 Dec 2007, 12:23
OTRS Version?: Znuny LTS and 4/5/6
Real Name: Roy Kaldung
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Re: How do I use the change advisory board?

Post by root »

Hi Orie,

Are you using the ITSMChangeManagement add-on or is your change implemented with regular or process tickets?

- Roy
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orieporter
OTRS newbie
Posts: 5
Joined: 23 Nov 2020, 17:46
OTRS Version?: 6.0.30
Real Name: Orie Porter

Re: How do I use the change advisory board?

Post by orieporter »

I am using the ITSM Change Management add-on.

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