OTRS ticket view checkbox never unselect after moving next page

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jawahar23
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OTRS ticket view checkbox never unselect after moving next page

Post by jawahar23 »

hi my problem in ticket views during selected checkbox unchecked if i moving to next page . can any one give idea to maintain that checked tickets after moving next page also
root
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Re: OTRS ticket view checkbox never unselect after moving next page

Post by root »

Hi,

I suggest you talk about bulk action? This is by design and not possible. For a larger amount of tickets that need to be changed consider using the Generic Agent.

- Roy
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jawahar23
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Re: OTRS ticket view checkbox never unselect after moving next page

Post by jawahar23 »

yes want do bulk action more then 2 pages
root
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Re: OTRS ticket view checkbox never unselect after moving next page

Post by root »

jawahar23 wrote: 06 Dec 2020, 15:49 yes want do bulk action more then 2 pages
Hi,

Not possible AFAIK

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

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jawahar23
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Re: OTRS ticket view checkbox never unselect after moving next page

Post by jawahar23 »

i am asking technical
by using local storage or session storage the checkbox select can do
root
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Re: OTRS ticket view checkbox never unselect after moving next page

Post by root »

jawahar23 wrote: 06 Dec 2020, 17:38 i am asking technical
by using local storage or session storage the checkbox select can do
Hi,

Technical is nearly everything possible. Good luck with it.

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

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wurzel
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Re: OTRS ticket view checkbox never unselect after moving next page

Post by wurzel »

Hi,

you could enhance the number of displayed tickets per page > 35


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jawahar23
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Re: OTRS ticket view checkbox never unselect after moving next page

Post by jawahar23 »

if i increase page limit means lack in performance without increasing page limit i want select checkbox 2 pages
wurzel
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Re: OTRS ticket view checkbox never unselect after moving next page

Post by wurzel »

Hi,

then trust root

Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
jawahar23
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Re: OTRS ticket view checkbox never unselect after moving next page

Post by jawahar23 »

sorry i cant understand pls explain technical
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Re: OTRS ticket view checkbox never unselect after moving next page

Post by jojo »

the solution you would like to have ist not available. As root mentioned you need to develop it on your own.
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