I have two OTRS 6.0.x.
OTRS1 and OTRS2,
I would like to open a ticket in OTRS1 and it would also be opened in OTRS2, each update in the ticket in OTRS2 I would receive a warning in OTRS1.
This could be done via WebService, as OTRS can do with other systems, but I didn't find anything about two OTRS.
It would be a WebService: OTRS connector with OTRS.
Does anyone have any idea?
Integrating two OTRS via WebService
Moderator: crythias
Re: Integrating two OTRS via WebService
you would need an invoker module in the system to send data.
You can get a commercial module (and cosnsulting) for this or you need to develop your own module
You can get a commercial module (and cosnsulting) for this or you need to develop your own module
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com