OTRS 6.0.29: OTRS-otrs.Console.pl-Maint::Email::MailQueue-10

[nscblauensteiner]

Hey,


after the update from 6.0.28 to 6.0.29, I keep getting the following error in my system logs:

There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: Use of uninitialized value $Param{"From"} in quotemeta at /opt/otrs/Kernel/System/Email/Sendmail.pm line 66.

Can someone help me here?


Thanks in advance

[wurzel]

Hi,

I saw similar messages. It might be a bug. Feel free to open it on bugs.otrs.org

Flo

[salbanese]

I had the same issue and got it resolved by changing two parameters. SendmailNotificationEnvelopeFrom::FallbackToEmailFrom and SendmailEnvelopeFrom. I think the issue es that some emails are sent with root user and some email server configuration will reject that. Hope that helps.

[nscblauensteiner]

Hy,

Unfortunately, changing the two parameters did not help me, but thanks anyways.

[root]

Hy,

Unfortunately, changing the two parameters did not help me, but thanks anyways.

Hi,
As you can see in the bug you've filed, it's fixed in the next patch level of the Community Edition. Whenever this will be.
In the meantime you can find the fix mentioned and linked in the changelog: https://github.com/OTRS/otrs/commits/rel-6_0

- Roy

[nscblauensteiner]

Thank you!