How to allocate customer users to services. I believed if I set default services by editing it I allocate users to default services, but unfortunately it doesn't work. What should I do to assign services to users massively?
Thank You for help!
Manage Customer User-Service Relations
Moderator: crythias
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- Znuny newbie
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- Znuny Version: 4.0.6
- Real Name: Szabolcs Sandor
- Company: Budapest Kornyeki Torvenyszek
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- Administrator
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Re: Manage Customer User-Service Relations
Hi,
I suggest you have a mix of services assigned to customer user and defaut services. It is only possible to use one or the other - per customer user.
- Roy
I suggest you have a mix of services assigned to customer user and defaut services. It is only possible to use one or the other - per customer user.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny newbie
- Posts: 12
- Joined: 02 Jun 2014, 11:14
- Znuny Version: 4.0.6
- Real Name: Szabolcs Sandor
- Company: Budapest Kornyeki Torvenyszek
Re: Manage Customer User-Service Relations
It is not clear to me. What should I do ? First I edit the default service and what is the next step?
Thank you!
Thank you!
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- Administrator
- Posts: 3934
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Manage Customer User-Service Relations
Hi,szabolcssandor wrote: ↑15 Jun 2020, 09:42 What should I do ? First I edit the default service and what is the next step?
- Enable services in the SysConfig
- Edit Default services
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny newbie
- Posts: 12
- Joined: 02 Jun 2014, 11:14
- Znuny Version: 4.0.6
- Real Name: Szabolcs Sandor
- Company: Budapest Kornyeki Torvenyszek
Re: Manage Customer User-Service Relations
Did you mean enable Customer::TicketSearch::AllServices. What if I cannot allow to access all services?
Thank You very much for your help and your patience!
Thank You very much for your help and your patience!