Add iCal file in Appointment Notification - OTRS 6

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alessandrom
OTRS newbie
Posts: 7
Joined: 05 Apr 2018, 20:39
OTRS Version?: 6.0.x
Real Name: Alessandro

Add iCal file in Appointment Notification - OTRS 6

Post by alessandrom »

Hi,

I'd like that our OTRS 6 system could attach .ics file to the appointment notification email (like OTRS 7 does).

How can I do it?

If it's not possible without "hard coding", do you know if there are free or commercial plugins that do the trick?

Thanks.
OTRS 5.0.x, ITSM, Zuny4OTRS

CentOS 7

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