I have tried in various ways but nothing works.
In prepareRequest method:
Code: Select all
my %Ticket = $TicketObject->TicketGet(
TicketID => $Param{Data}->{TicketID},
Type => $Param{Data}->{Type},
TicketNumber => $Param{Data}->{TicketNumber},
Title => $Param{Data}->{Title},
Queue => $Param{Data}->{Queue},
State => $Param{Data}->{State},
OwnerID => $Param{Data}->{OwnerID},
Priority => $Param{Data}->{Priority},
);
#I tried with:
my $message= $Param{Data}->{Title};
my $message= $Ticket{Title};
#but not works.
return {
Success => 1,
Data => {
%Ticket,
}
};
I need to return the title separately from the TicketObject object.
I need to set it to another variable to generate a message.
Could someone guide me?
Many thanks
Cheers