Hello,
I'm trying to resolve all the issue I've from the update from 6.0.10 to 6.0.27 ... now after having performed the procedure (for both Admin and Customers) I got the webpage to present a lot of 404
I've those files in my old backup folder, but don't know why it still looks for it. Have I to run something particular?
For the admin part I recopied them, but don't know if it's the correct procedure, before doing also for Customer one, I ask you if there's a command to run
Thanks again
Paolo
After the update it stll looks for old cache file
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After the update it stll looks for old cache file
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Re: After the update it stll looks for old cache file
Hi,
what upgrade procedure did you follow?
The offical on doc.otrs.org?
Flo
what upgrade procedure did you follow?
The offical on doc.otrs.org?
Flo
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OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
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Re: After the update it stll looks for old cache file
yes the one of doc.otrs.org!
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Re: After the update it stll looks for old cache file
Hi,
There is no documentation available on doc.otrs.org.
- Roy
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Re: After the update it stll looks for old cache file
It seems that the redirect is not working for you, Roy?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: After the update it stll looks for old cache file
Sure it does Jens I never expected that official things are hidden behind redirects
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
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Re: After the update it stll looks for old cache file
I've updated the other post,since I've repeated the installation (reverting the virtual machine)
this time I've not included the ZZZAuto.pm
viewtopic.php?f=53&t=41588&p=167844#p167844
this time I've not included the ZZZAuto.pm
viewtopic.php?f=53&t=41588&p=167844#p167844
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Re: After the update it stll looks for old cache file
uhm..... I've tried to delete the cache and similar, but still looks for older file. in the new folder I've created following this documentation
https://doc.otrs.com/doc/manual/admin/6 ... ating.html
there're no js-cache or css-cache under the respective paths it looks for.... I'm wondering if maybe it's best to start from a scratch installation then import tickets /users /clients and so on...
https://doc.otrs.com/doc/manual/admin/6 ... ating.html
there're no js-cache or css-cache under the respective paths it looks for.... I'm wondering if maybe it's best to start from a scratch installation then import tickets /users /clients and so on...
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Re: After the update it stll looks for old cache file
try as otrs user, (opt/otrs)
1. $OTRS_HOME/bin/otrs.Console.pl Maint::Loader::CacheCleanup
2. delete everything under $OTRS_HOME/var/tmp/
3. restart apache
good luck
1. $OTRS_HOME/bin/otrs.Console.pl Maint::Loader::CacheCleanup
2. delete everything under $OTRS_HOME/var/tmp/
3. restart apache
good luck