Hi everyone!
Recently I faced to problem with long time for create ticket through api. I use default otrs api without any modifies, and when I try to create over then 50 tickets at one moment through api I have delays. Full time from pushed request to getting answer takes about 3-4 seconds for create 1 ticket. and that situation repeating for all tickets.
Does OTRS have any limits? or I have to check any settings?
hope for your help
long time for create ticket through OTRS API (REST)
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Re: long time for create ticket through OTRS API (REST)
If you are also using article create api, try to turn off notification. But of course, no notification will be send.
NoAgentNotify => 1,
Good luck
NoAgentNotify => 1,
Good luck