Could not re-process email (SpoolMailsReprocess)

[DerKiLLa]

After my thread yesterday (viewtopic.php?f=62&t=41319), i have a new error today.

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::SpoolMailsReprocess-11 Perl: 5.22.1 OS:
linux Time: Thu Jan 9 00:10:04 2020

Message: Could not re-process email
/opt/kix/var/spool/problem-email-5960432a926b2dd73193aac70df7ba35.

Traceback (29646):
Module: Kernel::System::Console::Command::Maint::PostMaster::SpoolMailsReprocess::Run
Line: 73
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: (eval) Line: 150
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 254
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/kix/bin/otrs.Daemon.pl Line: 138

Error: There were problems importing the spool mails.

I checked /opt/kix/var/spool via ssh and there is no file ...

root@kixdesk:/# cd opt/kix/var/spool/
root@kixdesk:/opt/kix/var/spool# ls

[DerKiLLa]

Today the same message, but still no file can be found in /opt/kix/var/spool/ ...

[jojo]

you should ask in the KIX Desk Forum