TimeAccounting 5.0.18 - Unable to modify or update timeaccounting period

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ITLogSupport
Znuny newbie
Posts: 38
Joined: 19 Aug 2013, 19:34
Znuny Version: 3.3.8
Real Name: Itlog
Company: USC-IT

TimeAccounting 5.0.18 - Unable to modify or update timeaccounting period

Post by ITLogSupport »

Hello,

I'd like to add this year's time period for my agents, as I've done the previous years, but I cannot.

I'm unable to edit, add and update timeaccounting period. I press the "Add time period" button and nothing happens. It doesn't add another line. No errors in the log file or System log.

When I try to edit time record I get a huge amount of days without entries, all the way from 1970-01-02, to today:

Image

https://cloud.urbanos.com/index.php/s/NMqShKZv2GceJMK

I'm running OTRS version 5.0.39 and TimeAccounting 5.0.18.

Am I doing something wrong?

Thanks in advance,
GAR

Happy new year!
zzz
Znuny superhero
Posts: 889
Joined: 15 Dec 2016, 15:13
Znuny Version: All
Real Name: Emin
Company: Efflux GmbH
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Re: TimeAccounting 5.0.18 - Unable to modify or update timeaccounting period

Post by zzz »

Hello,

My advice is to not use the TimeAccounting module.
It's unmaintained and has plenty of bugs. And that's the reason why I am currently working on my own add-on for project and time accounting management in OTRS.

You can fix it by using an older browser (you're probably using Chrome) or trigger the button with the keyboard. Use TAB until the button is selected and press ENTER or SPACE to trigger the action.

Best regards and happy new year
Emin
Professional OTRS, Znuny & OTOBO services: efflux.de | efflux.de/en/

Free and premium add-ons: German | English
ITLogSupport
Znuny newbie
Posts: 38
Joined: 19 Aug 2013, 19:34
Znuny Version: 3.3.8
Real Name: Itlog
Company: USC-IT

Re: TimeAccounting 5.0.18 - Unable to modify or update timeaccounting period

Post by ITLogSupport »

zzz wrote: 03 Jan 2020, 16:52 Hello,

My advice is to not use the TimeAccounting module.
It's unmaintained and has plenty of bugs. And that's the reason why I am currently working on my own add-on for project and time accounting management in OTRS.

You can fix it by using an older browser (you're probably using Chrome) or trigger the button with the keyboard. Use TAB until the button is selected and press ENTER or SPACE to trigger the action.

Best regards and happy new year
Emin
You're a life saver!

Thank you very much!

Happy new year

Kind regards,
GAR
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