OTRS 6.0.20
CentOS 7.3.1611
MariaDB 5.5.60
Perl 5.16.3
Hi,
We're preparing to transfer from using an OTRS 3.x system to OTRS 6.0.20.
In our Dev 6 system we found that when when paste an array of cells from excel to a ticket reply template, it does not retain the Cell array format. It just pastes as plain text. The old OTRS 3.x system pastes into replies retaining the cell array format.
Can OTRS 6 be set so that it retains the cell array format?
Thanks,
Rich
Pasting from Excel
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Re: Pasting from Excel
Hi,
Check the SysConfig for Frontend::RichText::EnhancedMode
- Roy
Check the SysConfig for Frontend::RichText::EnhancedMode
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: Pasting from Excel
seems that did not configure the usage of the enhanced functions for the editor.
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: Pasting from Excel
That fixed it!
Thanks!
Thanks!