Problem Uploading file in Ticket Response

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twchong
Znuny newbie
Posts: 2
Joined: 04 Oct 2019, 08:47
Znuny Version: 6.0.20
Real Name: Tsewai Chong
Company: Phitomas

Problem Uploading file in Ticket Response

Post by twchong »

Hi,
When in the response form of a ticket, I tried to upload a file. The file completed the upload but the size does not appear. I believe it should show the size.
attachment_upload.JPG
After I click on "Send Mail", in the article overview, I don't see the attachment count in the attachment column.
There is no error on the browser console. There is no error in the apache log and otrs log. What else can i check to get more information. I appreciate any help to troubleshoot this issue.

Yours
Tsewai
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twchong
Znuny newbie
Posts: 2
Joined: 04 Oct 2019, 08:47
Znuny Version: 6.0.20
Real Name: Tsewai Chong
Company: Phitomas

Re: Problem Uploading file in Ticket Response

Post by twchong »

Hi,
Somehow the issue stopped happening today. This issue is closed.
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