FAQ: images are disappearing

[davecosta]

Hello,

I'm running OTRS Community 6.0.11 and experiencing an annoying problem with FAQ module.
Creating a new FAQ article with embedded images creates the article with loaded images.
Closing and re-opening the article and the images are lost!
Images are uploaded either pasting them into the editing box or using the upload panel (insert Image - Image Properties - Upload).

Any help will be highly appreciated.

Regards,

Dave

[fcasal]

I think you need to update your otrs and faq module

https://community.otrs.com/release-note ... -level-14/

Regards!

[davecosta]

Hello fcasal,

thank you for your reply.
I've updated to 6.0.22 which has solved the issue.

Thank you very much.

Regards,

Dave