Otrs has stopped sending reply emails, I still receive emails sent by users.
The log shows the errors below
There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-56 Perl: 5.16.3 OS: linux Time: Sun Aug 18 16:40:11 2019
POP3: Auth for user teste123/10.63.1.1 failed!
POP3: Can't fetch email 8 from infosuporte/10.x.x.x. Email too big (16714 KB - max 16384 KB)!
POP3: Can't fetch email 8 from infosuporte/10.x.x.x. Email too big (16801 KB - max 16384 KB)!
POP3: Can't fetch email 8 from infosuporte/10.x.x.x. Email too big (27902 KB - max 16384 KB)!
POP3: Can't fetch email 8 from infosuporte/10.x.x.x. Email too big (22577 KB - max 16384 KB)!
POP3: Can't fetch email 8 from infosuporte/10.x.x.x. Email too big (16656 KB - max 16384 KB)!
POP3: Can't fetch email 8 from infosuporte/10.x.x.x. Email too big (19552 KB - max 16384 KB)!
POP3: Can't fetch email 8 from infosuporte/10.x.x.x. Email too big (16480 KB - max 16384 KB)!
POP3: Can't fetch email 8 from infosuporte/10.x.x.x. Email too big (26909 KB - max 16384 KB)!
POP3: Can't fetch email 9 from infosuporte/10.63.1.1. Email too big (16801 KB - max 16384 KB)!
POP3: Can't fetch email 9 from infosuporte/10.63.1.1. Email too big (27902 KB - max 16384 KB)!
POP3: Can't fetch email 9 from infosuporte/10.63.1.1. Email too big (22577 KB - max 16384 KB)!
POP3: Can't fetch email 9 from infosuporte/10.63.1.1. Email too big (16656 KB - max 16384 KB)!
POP3: Can't fetch email 9 from infosuporte/10.63.1.1. Email too big (19552 KB - max 16384 KB)!
POP3: Can't fetch email 9 from infosuporte/10.63.1.1. Email too big (16480 KB - max 16384 KB)!
POP3: Can't fetch email 9 from infosuporte/10.63.1.1. Email too big (26909 KB - max 16384 KB)!
There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-56 Perl: 5.16.3 OS: linux Time: Sun Aug 18 16:34:10 2019
Can you help me?
Otrs has stopped sending emails
Moderator: crythias
-
rodrigofonseca
- Znuny newbie
- Posts: 1
- Joined: 18 Aug 2019, 00:39
- Znuny Version: OTRS 5
- Real Name: Rodrigo Fonseca
- Company: ComplexoFit
-
root
- Administrator
- Posts: 3968
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Otrs has stopped sending emails
Hi,
1st step: increase PostMasterMaxEmailSize (SysConfig)
- Roy
1st step: increase PostMasterMaxEmailSize (SysConfig)
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
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Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?