Hello everyone,
I have organized a customer "Acme" where there are 3 user usersA; userB and userC who open the tickets on the same queue and everything works perfectly.
All 3 see the company's open tickets (so those opened by other users) how can I make this setting?
Thank you
Customer user does not need to see "company tickets"
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marcosalmi
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crythias
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Re: Customer user does not need to see "company tickets"
Enable customer group support and set only the supervisor as members, and the group to the company tickets in System Config.
viewtopic.php?t=7531
viewtopic.php?t=7531
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