New Customer

Moderator: crythias

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ronaldjerardmedina
OTRS expert
Posts: 99
Joined: 24 Jun 2016, 11:36
OTRS Version?: 5.0.3-01
Real Name: Ronald Jerard
Company: Medina

New Customer

Post by ronaldjerardmedina » 23 Jul 2019, 08:11

Hi,

and email with the character "ñ" is being recognized as not a valid email. what is the work around?
OTRS 5.0.3-01 - MySql - SLES -

fcasal
OTRS superhero
Posts: 310
Joined: 21 Apr 2014, 16:14
OTRS Version?: 6.0.18

Re: New Customer

Post by fcasal » 23 Jul 2019, 22:28

First of all, update your otrs installation to the last patch version. Then check again and see the logs.

Regards!

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