stat report creation help

Moderator: crythias

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OTRS newbie
Posts: 32
Joined: 29 May 2019, 10:01
OTRS Version?: otrs6
Real Name: Amit

stat report creation help

Post by AmitP »

The report i want create is for last seven day, ticket created updated and closed.

i want line chart. I want to print days( like monday, tuesday....) in x axis and count on y axis
one line showing ticket created in last seven days, per day, y-axis showing no of created,
one line showing tickets closed per day line showing y-axis number of close.
one showing updated but not closed and created today.

If filter determines no of lines that will appear?

I am not seeing option of count in y axis, it shows some random number.
Iam facing difficulty as there is no help available like tutorial on stats in otrs.

I want one similar to one shown on dashboard but want an extra line for updated ones.
Please help how can i create this report.

Thanks in advance

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