Hello!
I face some problem after FreePBX installation. I followed this steps: https://wiki.freepbx.org/display/FOP/In ... untu+18.04 as I got ubuntu. Also earlier I got OTRS 6 installed on this server and everything works perfectly. After FreePBX installation i receiving this error when I trying to get to my web panel
"You don't have permission to access /otrs/index.pl on this server.
slurp_filename('/opt/otrs/bin/cgi-bin/index.pl') / opening: (13) Permission denied at /usr/lib/x86_64-linux-gnu/perl5/5.26/ModPerl/RegistryCooker.pm line 545
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."
Could you please help me in any way to restore my connection to web panel?
Permission denied after FreePBX installation
Moderator: crythias
Re: Permission denied after FreePBX installation
remove the changes done by FreePBX. OTRS should be the only application on the host.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 3
- Joined: 08 Jun 2019, 16:38
- Znuny Version: version6
- Real Name: Kamil Tarczyński
- Company: EmpowerIT
Re: Permission denied after FreePBX installation
Hello,
Thank you for your reply! I want to but to be honest I am not sure how to do this and which changes should be modified. Could you please help me a little?
Best regards
Kamil
Thank you for your reply! I want to but to be honest I am not sure how to do this and which changes should be modified. Could you please help me a little?
Best regards
Kamil
Re: Permission denied after FreePBX installation
you should check back with the guys from FreePBX but most likely the apache config was changed.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 3
- Joined: 08 Jun 2019, 16:38
- Znuny Version: version6
- Real Name: Kamil Tarczyński
- Company: EmpowerIT
Re: Permission denied after FreePBX installation
Yes, its seems like but in this short installation guide theres is almost nothing about changing apache configuration. Im stuck…