Stats module show wrong values in graph

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MikeW
Znuny newbie
Posts: 37
Joined: 06 Aug 2010, 09:37
Znuny Version: 6.0.19
Real Name: Michael

Stats module show wrong values in graph

Post by MikeW »

Hello community!

I have a problem that my statistics in my agent interface show the wrong graph. When I look a the graph it shows one opened ticket last friday and one yesterday. BUT I have removed all tickets with a generic agent routine.
Does anyone know how to check why it shows these values?

Thank you!
Best regards, Michael
OTRS: 6.0.19 ITSM FAQ
OS: CentOS 7
DB: MariaDB
MikeW
Znuny newbie
Posts: 37
Joined: 06 Aug 2010, 09:37
Znuny Version: 6.0.19
Real Name: Michael

Re: Stats module show wrong values in graph

Post by MikeW »

I found my problem. I have cleared the cache with

Code: Select all

perl bin/otrs.Console.pl Maint::Cache::Delete
and everything is working now.
OTRS: 6.0.19 ITSM FAQ
OS: CentOS 7
DB: MariaDB
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