Hello community!
I have a problem that my statistics in my agent interface show the wrong graph. When I look a the graph it shows one opened ticket last friday and one yesterday. BUT I have removed all tickets with a generic agent routine.
Does anyone know how to check why it shows these values?
Thank you!
Best regards, Michael
Stats module show wrong values in graph
Moderator: crythias
Stats module show wrong values in graph
OTRS: 6.0.19 ITSM FAQ
OS: CentOS 7
DB: MariaDB
OS: CentOS 7
DB: MariaDB
Re: Stats module show wrong values in graph
I found my problem. I have cleared the cache with
and everything is working now.
Code: Select all
perl bin/otrs.Console.pl Maint::Cache::Delete
OTRS: 6.0.19 ITSM FAQ
OS: CentOS 7
DB: MariaDB
OS: CentOS 7
DB: MariaDB