Hi,
I would like to set logged agent as a ticket owner, using the Transition Action Module: TicketOwnerSet
If possible, can someone help me with the right value for this action?
Thanks in advance.
Sale
Process Ticket - Owner set
Moderator: crythias
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Process Ticket - Owner set
Znuny 6.4, CentOS7, MariaDB
Re: Process Ticket - Owner set
Hi,
AFAIK the Current User is not possible to be set.
Flo
AFAIK the Current User is not possible to be set.
Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
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OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
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- Administrator
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Re: Process Ticket - Owner set
Hi,
I agree with Flo, you'll need a feature add-on which provides this functionality or custom development.
- Roy
I agree with Flo, you'll need a feature add-on which provides this functionality or custom development.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?