How to sign AutoResponses and AgentTicketNotifications

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pccleaningwipes
Znuny newbie
Posts: 9
Joined: 21 Mar 2018, 18:48
Znuny Version: 5.0.23

How to sign AutoResponses and AgentTicketNotifications

Post by pccleaningwipes »

Hey guys,

after i successfully enabled SMIME signing for outgoing mails (viewtopic.php?f=62&t=40633) I seem to be unable to set it for AutoResponses and AgentTicketNotifications.
Glad for any help.

AutoResponse:
In the AdminQueueAutoResponse module I clicked on a Queue and assigned it a Response.
In the AdminQueue module I set the default key for signing (mailaddress) to SMIME. This way manually sent mails from that queue are signed, why not the auto responses? Also the mailaddress matches with the one configured for the response in the AdminAutoResponse module.

TicketNotification:
In the AdminNotificationEvent module I clicked on an event (e.g. new ticket notification).
Under notification methods I checked mail security and set the level to SMIME sign only.
Now oddly it doesn't really matter what I set the sign key missing option to. I get an unsigned notification regardless of "skip notification" or "send unsigned instead".

Does anybody have an idea whats going wrong?


Greetings
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