LostPassword option on agent login screen

Moderator: crythias

Post Reply
mdomingos
Znuny newbie
Posts: 1
Joined: 20 Apr 2019, 20:38
Znuny Version: OTRS4

LostPassword option on agent login screen

Post by mdomingos »

Hi,

Iam using LDAP for user (agent) auth and i'd like know how can i actived the reset password option on Agent Login screen. For the customer i did it using Sysconfig paramter, but i cant for angent there is a parameter LostPassword actived but i cant see on agent screen.

Any help please?
root
Administrator
Posts: 3965
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: LostPassword option on agent login screen

Post by root »

Hi,

Sorry to disappoint you, but this password lost feature is only used for the database backend authentication. For LDAP you should checking your IDM's capabilities.

-Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
Post Reply