OTRS 6 chat

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BenceQS
Znuny newbie
Posts: 10
Joined: 08 Apr 2019, 13:13
Znuny Version: OTRS 4.0
Real Name: Bence Szabo

OTRS 6 chat

Post by BenceQS »

Hi there!

I cannot find in the documentation, but Im wondering if there's a built-in chat function in OTRS 6 where Agents can send chat messages to eachother?

Thanks:)
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jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: OTRS 6 chat

Post by jojo »

yes, thats part of the OTRS Business Solution or OTRS 7
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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