Hello.
My OTRS Daemon is not executing the cronjobs I configured in the systemconfig.
/opt/otrs/bin/otrs.Daemon.pl status answers with "Daemon running"
/opt/otrs/bin/Crons.sh is started
/opt/otrs/bin/otrs.Console.pl Maint::Daemon::List returns "SchedulerCronTaskManager" and 4 other
/opt/otrs/bin/otrs.Console.pl Maint::Daemon::Summary returns "[...] Handled Worker Tasks: There are currently no tasks being executed."
If I define a task in the systemwide crontab, it is executed as defined.
(e.g. */1 * * * * /opt/otrs/bin/otrs.Console.pl Maint::PostMaster::MailAccountFetch fetches my Postmaster Mails each minute)
I run otrs 6 on debian and restarted the machine mulitple times.
I am clearly missing something here. Any Ideas?
Thank you!
[solved] OTRS Daemon not executing cronjobs
Moderator: crythias
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- Znuny newbie
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[solved] OTRS Daemon not executing cronjobs
Last edited by Flippo on 24 Apr 2019, 14:02, edited 1 time in total.
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- Administrator
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Re: OTRS Daemon not executing cronjobs
Hi,
The Daemon does not handle system wide cronjobs. He's responsible for jobs configured via the System Configuration. Anyway, fetching every minute is the wrong design for inbound e-mail. Switch to a a Postfiix/MTA and procmail solution.
- Roy
The Daemon does not handle system wide cronjobs. He's responsible for jobs configured via the System Configuration. Anyway, fetching every minute is the wrong design for inbound e-mail. Switch to a a Postfiix/MTA and procmail solution.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny newbie
- Posts: 9
- Joined: 29 Mar 2019, 12:33
- Znuny Version: 6.0.17
- Real Name: Philip G
- Company: N&M
Re: OTRS Daemon not executing cronjobs
Thanks roy. This wasn't about inbound Mail though but about not executing cronjobs at all.
I had to reinstall to fix this. Whatever the issue was.
I had to reinstall to fix this. Whatever the issue was.