Import DynamicFields

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iclaude
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Import DynamicField

Post by iclaude » 28 Mar 2019, 11:18

Hi,

I did export DynamicFields sucessfully, Now I Imported the changed file with the same format but no changes were made.
What am I missing?

Can Anyone Help me?

Regards
OTRS 5.0.23/OpenSuse
MySql

iclaude
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Import DynamicFields

Post by iclaude » 28 Mar 2019, 11:19

Hi,

I did export DynamicFields sucessfully, Now I Imported the changed file with the same format but no changes were made.
What am I missing?

Can Anyone Help me?

Best Regards
OTRS 5.0.23/OpenSuse
MySql

fcasal
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Re: Import DynamicFields

Post by fcasal » 28 Mar 2019, 13:48

Is there any information in the log?
Are you importing/exporting between the same otrs version?

root
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Re: Import DynamicField

Post by root » 28 Mar 2019, 13:57

Hi,

How did you managed the export?

- Roy
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iclaude
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Re: Import DynamicField

Post by iclaude » 28 Mar 2019, 14:50

root wrote:
28 Mar 2019, 13:57
Hi,

How did you managed the export?

- Roy
I installed ImportExportDynamicFields 5.0.4 Add-On.

And I used the following command: perl bin/otrs.Console.pl Maint::DynamicFields::Export --file your.csv

Regards
OTRS 5.0.23/OpenSuse
MySql

root
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Re: Import DynamicFields

Post by root » 28 Mar 2019, 15:32

Hi,

And you imported the same file?

- Roy
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iclaude
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Re: Import DynamicFields

Post by iclaude » 28 Mar 2019, 15:53

root wrote:
28 Mar 2019, 15:32
Hi,

And you imported the same file?

- Roy
Hi,

Yes, it is the same file.

Regards
OTRS 5.0.23/OpenSuse
MySql

root
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Re: Import DynamicFields

Post by root » 29 Mar 2019, 11:02

Hi,

Why do you expect some changes if you import the same file?

- Roy
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reneeb
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Re: Import DynamicFields

Post by reneeb » 30 Mar 2019, 08:48

Did you say on import that existing fields should be overridden?
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Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

crythias
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Re: Import DynamicFields

Post by crythias » 30 Mar 2019, 16:03

Please note that this forum cannot support third party add-ons. Please contact the vendor.
https://otrsaddons.com/products/importe ... amicfields
OTRS 5.0.x (private/testing/public) on Linux with MySQL database. Also on github.
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root
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Re: Import DynamicFields

Post by root » 30 Mar 2019, 16:09

crythias wrote:
30 Mar 2019, 16:03
Please note that this forum cannot support third party add-ons. Please contact the vendor.
https://otrsaddons.com/products/importe ... amicfields
Hey Crythias,

it's this one https://github.com/reneeb/otrs-ImportEx ... amicFields.

otrsaddons.com just pretends, Renee created this one.

- Roy
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