How can I add sort/filter to the Customer Information Center Grid of customer users

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JDavis
OTRS newbie
Posts: 18
Joined: 28 Feb 2019, 10:50
OTRS Version?: 6.0.16
Real Name: Jeffrey Taavettilan-Davis
Company: USNR

How can I add sort/filter to the Customer Information Center Grid of customer users

Post by JDavis » 14 Mar 2019, 19:37

I am using Ubuntu 18.04 OTRS 6.0.16 Mariadb 10.3

What setting can I access to create a sort / filter on the customer Information Center Grid of information which shows up when accessing this url
/otrs/index.pl?Action=AgentCustomerInformationCenter;CustomerID=SomeCustomerID
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JDavis
OTRS newbie
Posts: 18
Joined: 28 Feb 2019, 10:50
OTRS Version?: 6.0.16
Real Name: Jeffrey Taavettilan-Davis
Company: USNR

Re: How can I add sort/filter to the Customer Information Center Grid of customer users

Post by JDavis » 19 Mar 2019, 18:52

Is there anyone that can help with this. It is really hard to use the list of users in a company customer if the list cannot open up sorted or have the column clickable so that it can be sorted.
sort.png
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RStraub
OTRS guru
Posts: 2162
Joined: 13 Mar 2014, 09:16
OTRS Version?: 6.0.14
Real Name: Rolf Straub

Re: How can I add sort/filter to the Customer Information Center Grid of customer users

Post by RStraub » 20 Mar 2019, 09:50

I think this would require editing of the source files.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS

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