I am running Ubuntu 18.04 and OTRS 16.0.16 with mariadb 10
See graphic attached.
How can I get rid of this banner message that is being displayed at the top of the screen for users that agent is online. Users have the sidebar widget that shows this information they want to keep, but want to get rid of the message at the top of their screens.
[SOLVED] How can I get rid of the logged in agent message at top of the screen
Moderator: crythias
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- Znuny newbie
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- Znuny Version: 6.0.16
- Real Name: Jeffrey Taavettilan-Davis
- Company: USNR
[SOLVED] How can I get rid of the logged in agent message at top of the screen
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Last edited by JDavis on 06 Mar 2019, 00:45, edited 1 time in total.
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- Znuny guru
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Re: How can I get rid of the logged in agent message at top of the screen
Could you check your sysconfig if this setting is activated?
Frontend::NotifyModule###3000-ShowAgentOnline
Frontend::NotifyModule###3000-ShowAgentOnline
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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- Znuny newbie
- Posts: 24
- Joined: 28 Feb 2019, 10:50
- Znuny Version: 6.0.16
- Real Name: Jeffrey Taavettilan-Davis
- Company: USNR
Re: How can I get rid of the logged in agent message at top of the screen
Yes I had Frontend::NotifyModule###3000-ShowAgentOnline Enabled
I disabled it and that has taken care of the issue.
Thank you RStraub
I disabled it and that has taken care of the issue.
Thank you RStraub