Some Email Addresses Not to Receive Auto Response

Moderator: crythias

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BenI
Znuny newbie
Posts: 72
Joined: 18 Mar 2014, 13:09
Znuny Version: 5.0.19
Real Name: Ben Ipinge
Company: Telecom Namibia

Some Email Addresses Not to Receive Auto Response

Post by BenI »

Good day,

Is there a way to disable certain email addresses not to receive the auto response?

Regards,
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crythias
Moderator
Posts: 10169
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Some Email Addresses Not to Receive Auto Response

Post by crythias »

Use Postmaster filter and set x-otrs-loop 1
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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wurzel
Znuny guru
Posts: 3225
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Some Email Addresses Not to Receive Auto Response

Post by wurzel »

Hi,

there is actually a sysconfig setting for this. Somewhere in Core Postmaster.

Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
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