Error when I close a ticket.
Moderator: crythias
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andersonmavi30
- Znuny newbie
- Posts: 69
- Joined: 23 Nov 2017, 21:23
- Znuny Version: 5.0.7-25
- Real Name: Anderson Martinez Virviescas
Error when I close a ticket.
Good day to all, I am currently registering a failure with the closing of tickets. I attach the error in mention. If someone can help me, I would appreciate it very much. Thank you.
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RStraub
- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Error when I close a ticket.
You get the error not because of the closing, but because OTRS wants to send an email about that action to some Anderson Martinez.
Maybe that adress isn't valid? Is that a customer or agent? Is there some problem with his address?
Edit: Just noticed. That is you yourself. Could you check the mailer log? Postfix or whatever you are using...
Maybe that adress isn't valid? Is that a customer or agent? Is there some problem with his address?
Edit: Just noticed. That is you yourself. Could you check the mailer log? Postfix or whatever you are using...
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS