OTRS 6 cannot sent auto reply email

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bigneo7
Znuny newbie
Posts: 2
Joined: 08 Feb 2019, 06:20
Znuny Version: 6.0.10

OTRS 6 cannot sent auto reply email

Post by bigneo7 »

Hi all,

I got error as below when sending auto reply email

OTRS-otrs.Console.pl-Maint::Email::MailQueue-11 There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: Error: Message sending already in progress! Skipping...


Please help

Thanks
bigneo7
Znuny newbie
Posts: 2
Joined: 08 Feb 2019, 06:20
Znuny Version: 6.0.10

Re: OTRS 6 cannot sent auto reply email

Post by bigneo7 »

Anyone?
root
Administrator
Posts: 3963
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: OTRS 6 cannot sent auto reply email

Post by root »

Hi,

Did you have configure the SysConfig SendmailNotificationEnvelopeFrom? Maybe prroviding some details from the communication log could help.

- Roy
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