After upgrading from OTRS 5 to 6, when I try to deploy configuration changeset I got the error bellow :
In apache error log, there is the error message :There was an error. Please save all settings you are editing and check the logs for more information.
Code: Select all
ERROR: OTRS-CGI-10 Perl: 5.24.1 OS: linux Time: Fri Jan 25 12:36:50 2019
Message: Need DefaultVersionID!
RemoteAddress: 93.xx.xx.226
RequestURI: /otrs/index.pl?Action=AdminSystemConfigurationDeployment;Subaction=AJAXDeployment
Traceback (25701):
Module: Kernel::System::SysConfig::DB::ModifiedSettingVersionAdd Line: 3590
Module: Kernel::System::SysConfig::_HandleSettingsToDeploy Line: 5961
Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3545
Module: Kernel::Modules::AdminSystemConfigurationDeployment::Run Line: 77
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1116
Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler Line: 38
Module: (eval) (v1.99) Line: 207
Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
Module: ModPerl::Registry::handler (v1.99) Line: 32
ERROR: OTRS-CGI-10 Perl: 5.24.1 OS: linux Time: Fri Jan 25 12:36:50 2019
Message: Could not create a modified setting version for CustomerLogo! Rolling back.
RemoteAddress: 93.xx.xx.226
RequestURI: /otrs/index.pl?Action=AdminSystemConfigurationDeployment;Subaction=AJAXDeployment
Traceback (25701):
Module: Kernel::System::SysConfig::_HandleSettingsToDeploy Line: 5964
Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3545
Module: Kernel::Modules::AdminSystemConfigurationDeployment::Run Line: 77
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1116
Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler Line: 38
Module: (eval) (v1.99) Line: 207
Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
Module: ModPerl::Registry::handler (v1.99) Line: 32
Than you for your help
Alexandre