Hello,
For audit compliance, we had to disable SSL v3 and TLS 1.1 and enabled TLS 1.2 on all our exchange 2013 servers. Once this was done, our OTRS (3.2.3)was not getting any emails to convert to tickets. Can you please let me know where to enable TLS 1.2 on OTRS ? Urgently please as our ticketing system is currently non functional.
OTRS stopped working after enabling TLS 1.2 on Exchange 2013
Moderator: crythias
Re: OTRS stopped working after enabling TLS 1.2 on Exchange 2013
use a supported version of OTRS (OTRS6 or OTRS 7)
OTRS 3 is not mantained since years and has several security issues.
OTRS 3 is not mantained since years and has several security issues.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: OTRS stopped working after enabling TLS 1.2 on Exchange 2013
Thanks , yes will do that. But just wanted to know if there is a quick fix for this problem as an upgrade might take some time
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Re: OTRS stopped working after enabling TLS 1.2 on Exchange 2013
Hi,
I suggest the problem is no OTRS. Looks like your system (openssl, perl and related modules) are not able to use TLSv1.2.
What's your operating system, version and perl version?
- Roy
I suggest the problem is no OTRS. Looks like your system (openssl, perl and related modules) are not able to use TLSv1.2.
What's your operating system, version and perl version?
- Roy
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Use a test system - always.
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?