I'm updating OTRS Community Edition from 6.0.11 to 6.0.15 by instruction (https://doc.otrs.com/doc/manual/admin/6 ... ating.html).
When I run "Step 5: Update installed packages" I get the error which descibed bellow. How can I fix the issue? I think the documentation has missing steps for a copying packages/configuration from old version to new.
Code: Select all
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bash-4.2$ bin/otrs.Console.pl Admin::Package::UpgradeAll
Fetching on-line repositories...
OTRS Freebie Features... Done
Upgrading installed packages...
The following packages could not be found in the on-line repositories...
GeneralCatalog
ITSM
ITSMChangeManagement
ITSMConfigurationManagement
ITSMCore
ITSMIncidentProblemManagement
ITSMServiceLevelManagement
ImportExport
Fail.