I need to route outbound email through our email service provider. The provider like most requires a username and password authentication. If I choose SMTP over sendmail and define auth user and auth password does OTRS try to connect using that information? Or when electing SMTP does it require a smarthost that filters on IP etc?
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Thanks
Another SMTP question - Sorry
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Another SMTP question - Sorry
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Re: Another SMTP question - Sorry
Hi,
You have to specify the Host in the SysConfig SendmailModule::Host and sometimes the port too (SendmailModule::Port).
- Roy
You have to specify the Host in the SysConfig SendmailModule::Host and sometimes the port too (SendmailModule::Port).
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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- Znuny newbie
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Re: Another SMTP question - Sorry
Both are defined and I am able to telnet to the host on port 25 so it is not firewall. hmmmmm
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Re: Another SMTP question - Sorry
Hi,
Any related log entries? What's in the communication log?
- Roy
Any related log entries? What's in the communication log?
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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- Znuny newbie
- Posts: 19
- Joined: 19 Jul 2013, 17:11
- Znuny Version: 3.2.9
- Real Name: john underwood
- Company: jack morton worldwide
Re: Another SMTP question - Sorry
Ok it is altogether strange. I checked it with a Thunderbird email client to make sure double sure the issue was OTRS. The client worked on 25 SMTP and 465 SMTP SSL. OTRS was set to use 25 SMTP to keep it simple. On a whim, I changed it to 465 SMTP SSL and it is working. Not going to look a gift horse in the mouth.
I have used OTRS Community since version 3 and this is just a fresh rebuild, starting over for a small helpdesk.
Thank you for your help,
John
I have used OTRS Community since version 3 and this is just a fresh rebuild, starting over for a small helpdesk.
Thank you for your help,
John