Assign dinamyc field combination

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guillermoceballos
Znuny newbie
Posts: 9
Joined: 19 Oct 2018, 13:34
Znuny Version: OTRS 6.0.10

Assign dinamyc field combination

Post by guillermoceballos »

Can I set a Dynamic Field by expression some others fields,

For Example:

DynamicField_Username: 'guillermo Ceballos'

I would like to set title (TicketTitleSet) by combination o concatenation "Sent Order for" + Dynamic_Field_Username
christianclavet
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Joined: 27 Aug 2018, 13:50
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Real Name: Christian Clavet
Company: Tact Group

Re: Assign dinamyc field combination

Post by christianclavet »

Hi.

Unfortunately the only place I've seen that something similar was implemented is with notification that could use the dynamic_field data to set as notification recipient. I've not seen how to do that in processes actions.
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nedmaj
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Re: Assign dinamyc field combination

Post by nedmaj »

Hi,

What is the context?

If the context is process management, using a Transition Action, you can use any combination you want using core fields or dynamic fields. Ex.:

Key => Value:

DynamicField_Field1 => Some text, <OTRS_TICKET_DynamicField_Field2>, some other text, <OTRS_TICKET_State>
Samuel

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guillermoceballos
Znuny newbie
Posts: 9
Joined: 19 Oct 2018, 13:34
Znuny Version: OTRS 6.0.10

Re: Assign dinamyc field combination

Post by guillermoceballos »

THX
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