After performing the OTRS:ITSM upgrade from 6.0.10 to 6.0.12 any configuration change results in an email complaining about YAML errors like so:
Code: Select all
ERROR: OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-70 Perl: 5.16.3 OS: linux Time: Wed Oct 10 15:42:37 2018
Message: Loading the YAML string failed:
Traceback (2735):
Module: Kernel::System::YAML::Load Line: 117
Module: Kernel::System::SysConfig::DB::DefaultSettingListGet Line: 1386
Module: Kernel::System::SysConfig::ConfigurationListGet Line: 3035
Module: Kernel::System::SysConfig::ConfigurationInvalidList Line: 3220
Module: (eval) Line: 137
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::AsynchronousExecutor::Run Line: 117
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 232
Module: (eval) Line: 314
Module: main::Start Line: 314
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 135
ERROR: OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker-70 Perl: 5.16.3 OS: linux Time: Wed Oct 10 15:42:37 2018
Message: YAML data was: "--- |-
Hi <OTRS_USERFIRSTNAME>,
New password: <OTRS_NEWPW>
<OTRS_CONFIG_HttpType>://<OTRS_CONFIG_FQDN>/<OTRS_CONFIG_ScriptAlias>customer.pl
"
For completeness, OTRS is running on CentOS 7.5.1804.
What am I missing?
Thanks!
ME