Can't locate object method "ArticleAttachmentIndex"

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emas92
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Joined: 25 Aug 2017, 15:36
Znuny Version: 3.3.7
Real Name: Przemek

Can't locate object method "ArticleAttachmentIndex"

Post by emas92 »

Please help me. I have a problem in Ticket. When i open ticket i have this statment
Can't locate object method "ArticleAttachmentIndex" via package "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket/Article.pm line 1301.

I have restored copies of Article.pm and nothing
christianclavet
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Joined: 27 Aug 2018, 13:50
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Real Name: Christian Clavet
Company: Tact Group

Re: Can't locate object method "ArticleAttachmentIndex"

Post by christianclavet »

Hi!

"ArticleAttachmentIndex" is a perl method that is searched in Article.pm to the Kernel::System::Ticket package, but is not found. Is the Article.pm file was modified?
I have restored copies of Article.pm and nothing
Have you cleared the cache and restarted the apache services?
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