I log into our migrated 6.0.10 OTRS system; setup the dashlets where I want them.
When I log out and log back in - nothing is as I set it.
I have tried using otrs.Console.pl Maint::Cache::Delete after setting up the dashboard, but when I log out and back in, none of my settings are kept.
I'm guessing maybe I turned off a SysCfg setting somewhere -- ??
Also, not sure it's related - but turning on the Out Of Office preference doesn't work. The screen shows it set after clicking the checkmark - but if you leave the screen and come back - it's not on.
Dashboard not holding settings (6.0.10) - RESOLVED
Moderator: crythias
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- Znuny expert
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- Znuny Version: 6.0.29
- Real Name: Marc
- Company: National Jewish Health
- Location: Denver, CO
Dashboard not holding settings (6.0.10) - RESOLVED
Last edited by kruegerM on 20 Sep 2018, 21:06, edited 1 time in total.
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- Znuny newbie
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- Real Name: Christian Clavet
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Re: Dashboard not holding settings (6.0.10)
Hi!
Look like a file permission problem. Your saves are not changed probably because file write access is denied.
Have you run the script "otrs.SetPermissions.pl" once you completed the migration?
Look like a file permission problem. Your saves are not changed probably because file write access is denied.
Have you run the script "otrs.SetPermissions.pl" once you completed the migration?
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OTRS Community 6.0.11
Debian 9.0
MariaDB
OTRS Community 6.0.11
Debian 9.0
MariaDB
-
- Znuny expert
- Posts: 213
- Joined: 02 Dec 2010, 16:53
- Znuny Version: 6.0.29
- Real Name: Marc
- Company: National Jewish Health
- Location: Denver, CO
Re: Dashboard not holding settings (6.0.10) - RESOLVED
I was positive I had but did once more since you asked.
...
issue resolved.
Thanks for pressing that button!
...
issue resolved.
Thanks for pressing that button!