Ok. Now i updated my bad otrs to 6.0.11 and updated all packages. So i have:
GeneralCatalog - 6.0.11
ImportExport - 6.0.11
ITSM - 6.0.11
ITSMChangeManagement - 6.0.11
ITSMConfigurationManagement - 6.0.11
ITSMCore - 6.0.11
ITSMIncidentProblemManagement - 6.0.11
ITSMServiceLevelManagement - 6.0.11
FAQ - 6.0.10
OTRSMasterSlave - 6.0.9
Survey - 6.0.6
SystemMonitoring - 6.0.4
I did backup from this otrs and restore it to my new otrs;
i have not mentioned yet that
my currently (from where i do backup) otrs is from sources and on Ubuntu 16.04,
my new (to where i restore) otrs is from .rpm and on OpenSuse 13.
So. Now, when i open any ticket i get this message:
Code: Select all
The server encountered an internal error and was unable to complete your request.
Can't locate object method "ArticleContentIndex" via package "Kernel::System::Ticket" at /opt/otrs/Kernel/Modules/AgentTicketZoom.pm line 711. ,
If you think this is a server error, please contact the webmaster.
Do you have any ideas?