How to enable field From, To, Subject in OTRS 6 in AgentTicketZoom
Moderator: crythias
How to enable field From, To, Subject in OTRS 6 in AgentTicketZoom
In OTRS 3, From, To, and Subject fields were visible from the AgentTicketZoom level. In OTRS 6 they are gone, is it possible to restore through configurations?
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Re: How to enable field From, To, Subject in OTRS 6 in AgentTicketZoom
Hi,
You can customize the template for use the package Znuny4OTRS-ZoomArticleDetailsExpand. It's an Open Source package.
- Roy
You can customize the template for use the package Znuny4OTRS-ZoomArticleDetailsExpand. It's an Open Source package.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Solved. Re: How to enable field From, To, Subject in OTRS 6 in AgentTicketZoom
You have beer with me! Thank you so much for your help. You are welcome to Poland.
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