Default language for LDAP agents

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poncho
Znuny newbie
Posts: 20
Joined: 03 Apr 2013, 16:41
Znuny Version: 3 & 6

Default language for LDAP agents

Post by poncho »

My OTRS has DefaultLanguage set to "de". If I create an agent manually, the agent has the correct language (de). But if a user logs in for the first time using LDAP, the agent is created with englisch language.

How to make german the default language for LDAP agents?
poncho
Znuny newbie
Posts: 20
Joined: 03 Apr 2013, 16:41
Znuny Version: 3 & 6

Re: Default language for LDAP agents

Post by poncho »

Could it be that OTRS uses the Accept-Language HTTP header from the users web browser to set the language?
root
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Re: Default language for LDAP agents

Post by root »

Hi,

As long as the agent has no preference set: yes

- Roy
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