Help with PostMaster X-OTRS-DynamicField

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Volverine87
Znuny newbie
Posts: 40
Joined: 14 Nov 2017, 15:19
Znuny Version: OTRS 5.0.20
Real Name: Rafal
Company: UKWSL

Help with PostMaster X-OTRS-DynamicField

Post by Volverine87 »

Hi I created a new dynamicField as Ticket dropdown selection available in Priority options,

Now i created a postmaster that if email coming from person a
select X-OTRS-DynamicField- (key value business 1)


All work fine, but if i go to Ticket-Queue Overview, and filter by DynamicField-business I see a duplication of dynamicField
1 selected by user manually,
2 applied by postmaster filter on creation of ticket.
dynamicfield contractor.JPG
i checked if there is extra space before of after name but they look exacly same, any way to fix it?
Many Thanks
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