after I successfully migrated from OTRS 5.0.23 to OTRS 6.0.10, I also upgraded the ITSM and the Survey module to the latest versions.
All needed perl modules are fine and properly installed.
Now I receive the following errors:
Code: Select all
Subject: OTRS Scheduler Daemon Cron: SurveyRequestsSend
ERROR: OTRS-otrs.Console.pl-Maint::Survey::RequestsSend-10 Perl: 5.20.2 OS:
linux Time: Tue Aug 7 19:20:07 2018
Message: Missing parameter Year.
Traceback (30907):
Module: Kernel::System::DateTime::_CPANDateTimeObjectCreate Line: 1846
Module: Kernel::System::DateTime::new Line: 151
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 306
Module: Kernel::System::ObjectManager::Create Line: 241
Module: Kernel::System::Survey::Request::RequestSend Line: 470
Module:
Kernel::System::Console::Command::Maint::Survey::RequestsSend::Run Line: 136
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: (eval) Line: 144
Module:
Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line:
123
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run
Line: 232
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: bin/otrs.Daemon.pl Line: 137
ERROR: OTRS-otrs.Console.pl-Maint::Survey::RequestsSend-10 Perl: 5.20.2 OS:
linux Time: Tue Aug 7 19:20:07 2018
Message: Error creating DateTime object.
Traceback (30907):
Module: Kernel::System::DateTime::new Line: 154
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 306
Module: Kernel::System::ObjectManager::Create Line: 241
Module: Kernel::System::Survey::Request::RequestSend Line: 470
Module:
Kernel::System::Console::Command::Maint::Survey::RequestsSend::Run Line: 136
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: (eval) Line: 144
Module:
Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line:
123
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run
Line: 232
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: bin/otrs.Daemon.pl Line: 137
Did anyone ever run into the same problem?
Thanks in advance.
Cheerio