Hi,
I need to give the permission of some reports to an agent, but not the access to create reports from all queues or see other reports.
So that I created a new group, given the permission of that new group to the report and also add the new group to Stats::DefaultSelectedPermissions in Frontend::Agent::Stats
However that person is not able to see the Reports tab menu.
I will appreciate your help.
Thanks
How can I duplicate stats group?
Moderator: crythias
Re: How can I duplicate stats group?
use stats to give permissions on the "buttons"
use other groups to give permissions on individual reports
use other groups to give permissions on individual reports
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com