How can I duplicate stats group?

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How can I duplicate stats group?

Post by cris12345 »


I need to give the permission of some reports to an agent, but not the access to create reports from all queues or see other reports.

So that I created a new group, given the permission of that new group to the report and also add the new group to Stats::DefaultSelectedPermissions in Frontend::Agent::Stats

However that person is not able to see the Reports tab menu.

I will appreciate your help.

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Re: How can I duplicate stats group?

Post by jojo »

use stats to give permissions on the "buttons"
use other groups to give permissions on individual reports
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